Help
Frequently asked questions
How long does delivery take?+
Most models ship within 4–10 weeks of order confirmation. Custom builds may take longer depending on scope.
Do you ship internationally?+
Yes — we ship to 40+ countries with full customs and installation support.
Can I customize a model?+
Absolutely. Send us a quote request with your specs and our team will design and price the build.
What payment options are available?+
We accept secure card payments, bank transfer and crypto. Most orders begin with a 20% deposit, balance on delivery.
Is there a warranty?+
Every OJEX home includes a 10-year structural warranty plus appliance manufacturer warranties.
Do I need a foundation?+
Most homes can sit on concrete pads, screw piles or a basic slab. We'll advise on the best option for your site.